Computer stuck on updating screen

03-Aug-2020 17:11

To turn off your PC at this screen—whether it’s a desktop, laptop, tablet—just long-press the power button. However, if the update process is actually frozen, performing a hard shut down is the only thing you can do.We recommend always having backups of your important personal files, just in case.Windows does insist on re-downloading the update before trying to install it again, just in case there was a problem with the download. Be patient and give Windows some time to finish installing updates if this message appears on your screen.Depending on how big an update Windows has to install and how slow your computer and its internal storage are, this process could take a while to complete.This shouldn’t be necessary, but Windows has bugs, and sometimes you have to restart your PC to fix them. Performing a hard shut down is never ideal, but it may be your only option in cases like this.

So, assuming an average of 20 minutes for 700 million computers, that’s over 26,000 years of humanity’s collective time wasted waiting for Windows 10 to install a single update. To find out exactly what happens, we ran some tests.

We also tested this process while installing a major Windows 10 update, going from the Fall Creators Update to the April 2018 Update.